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USER SUMMIT 2019 AGENDA OVERVIEW*

*Agenda is subject to change

Wednesday

10.23.19

Exhibitor Registration & Set Up /
2:30 p.m. – 4:30 p.m. CST

Speaker Registration /
2:30 p.m. – 4:30 p.m. CST

Registration & Welcome Happy Hour / Meals
5 p.m. – 7 p.m. CST

Thursday

10.24.19

Customer Registration, Exhibitor Area & Breakfast / Meals
7:30 a.m. – 8:15 a.m. CST

Kick-off /
8:15 a.m. – 8:30 a.m. CST

Exhibitor Spotlights /
8:30 a.m. – 9 a.m. CST

Developing Software That Matters to You /
9 a.m. – 9:30 a.m. CST

What’s New in Accounting /
9:45 a.m. – 10:45 a.m. CST

The Evolution of Desk/Mate™ and F&I /
9:45 a.m. – 10:45 a.m. CST

It’s Here: An overview of the new Parts Module and our rollout plan /
9:45 a.m. – 10:45 a.m. CST

Whose Data is it Anyway?/
11 a.m. – 11:30 a.m. CST

Reporting for Duty: Putting your data to work with Report/Mate™ /
11:30 a.m. – 12 p.m. CST

Lunch & Exhibitor Area / Meals
12 p.m. – 1 p.m. CST

Keynote Speakers: Christopher Ernest & Rick Parmelee /
1 p.m. – 2 p.m. CST

Staying on Top of the Bottom Line: Using the right reporting tools /
2:15 p.m. – 3:15 p.m. CST

Opportunity Knocks: Using MPIs /
2:15 p.m. – 3:15 p.m. CST

The Art of the eDEAL™ /
2:15 p.m. – 3:15 p.m. CST

What’s On Your Mind? A town hall with Ken Rock /
3:30 p.m. – 4 p.m. CST

All Hands On Deck: Support Round Tables /
4 p.m. – 5 p.m. CST

Happy Hour, L27 Rooftop / Meals
5 p.m. – 7 p.m. CST

Friday

10.25.19

Exhibitor Area & Breakfast / Meals
8 a.m. – 8:30 a.m. CST

The DMS’ Role in Employee Onboarding /
8:30 a.m. – 9:30 a.m. CST

Ken’s Service Profitability /
8:30 a.m. – 9:30 a.m. CST

Who Knew? The top Fixed Ops features we bet you didn’t know about /
9:45 a.m. – 10:45 a.m. CST

Who Knew? The top Sales and F&I features we bet you didn’t know about/
9:45 a.m. – 10:45 a.m. CST

Who Knew? The top Accounting features we bet you didn’t know about /
9:45 a.m. – 10:45 a.m. CST

That’s a Wrap: A debrief of Fixed Ops sessions/
11 a.m. – 12 p.m. CST

That’s a Wrap: A debrief of Sales and F&I sessions/
11 a.m. – 12 p.m. CST

That’s a Wrap: A debrief of Accounting sessions/
11 a.m. – 12 p.m. CST

Closing Session & Raffle Prizes Announced with Mike Esposito/ Full Session
12 a.m. – 12:30 p.m. CST

*Agenda is subject to change

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