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Your Entire Service Operation All in One Menu

Service Merchandising brings structure and convenience to your service department.

Product Description

Auto/Mate’s Service Merchandising Module consolidates a number of fixed operations tasks all in one screen, preventing you from wasting time navigating back and forth between tabs in the DMS.

Schedule appointments, perform multi-point inspections, create repair orders, view any open recalls from the OEM and edit customer information all in one place!


How Service Merchandising Can Help Your Dealership:



User-Friendly Menus with Robust Functionality

We know how frustrating remembering dozens of keyboard shortcuts is while operating a poorly designed DMS. We’ve been there, and that’s why we provide you easy access to functions like appointment scheduling, multi-point inspections, OEM information and repair order details. Navigate either with a mouse, keyboard or a combination of both based on user preference.


Manage Rental Vehicles and Access Manufacturer Rental Forms

Service Merchandising comes equipped with a rental tracking system, giving you the capability to manage your rental fleet directly from the DMS and gives you the option to print most manufacturer rental agreements directly from the DMS.

Track All Appointments and Repair Orders

Visually gauge how busy your service bay is going to be over the course of a day, week or month by tracking your appointments and repair orders. Auto/Mate integrates directly with most manufacturers so you have the capability from the DMS to view manufacturer vehicle reports to check for any open recalls or warranty submissions at the time of appointment or write up.


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