Have you heard the latest news from Auto/Mate and DealerSocket? Stay in the know with our monthly roundup. Publications AutoSuccess 5 Reasons to Make Employee Engagement A Top Priority Employee engagement has become a top priority for 85% of executives. In this article Melissa Maldonado shares compelling reasons why every dealership should be prioritizing employee […]

By Melissa Maldonado, Director of Customer Support As published in the May issue of AutoSuccess magazine Employee engagement has become a top priority for 85% of executives, according to the Deloitte Global Human Capital Trends study. Across the country, dealerships are competing to win “best place to work” awards and creating great corporate cultures in […]

by Ken Rock, Customer Care Manager Recently I was in a dealership and heard a service advisor answer the phone. A customer called and asked about a problem with their vehicle. “What kind of noise…grinding?” the advisor asked. “Hmm, it sounds like it could be your CV joint…oh I’d say around $400 to $500, in […]

Auto/Mate has been awarded a Top Workplaces 2020 honor by The Times Union. The recognition marks the ninth year Auto/Mate has been named a top workplace by the paper. “This year, the Top Workplaces award means even more, as we merge Auto/Mate’s and DealerSocket’s employee-focused cultures,” said Dave Druzynski, VP of People and Culture at […]

Keep in touch with the latest news from Auto/Mate and DealerSocket with our monthly roundup. Publications Digital Dealer Less is More: Optimizing Websites Through Design When it comes to your website, it’s not about merchandising; it’s about providing a route for car shoppers to sort and filter inventory. Is your website optimized for this process? […]

We’re excited to announce that Steve Zadoorian and Dave Druzynski have both taken on new, expanded roles at DealerSocket! In their new positions, Steve and Dave will ensure that DealerSocket and Auto/Mate customers and employees continue to benefit from an emphasis on customer support and company culture. Steve Zadoorian has been named Senior VP Operations […]

By Melissa Maldonado, Director of Customer Support As published in Digital Dealer. If employee turnover is a top concern for your dealership, one of your top priorities must be transforming your workplace culture and leadership style. We traditionally think of leadership as a top-down, authoritarian hierarchy. Years ago, this was the typical structure in almost […]

CARES? PPP? EIDL? With the new government relief programs announced recently, there’s a lot to keep track of. Auto/Mate has teamed up with DealerSocket and our sister company QuickBase to provide dealers a free tool that helps them determine which loans they’re eligible to apply for. This initiative is aimed at helping you better understand […]

by Mike Esposito, president and CEO, Auto/Mate As published in the March, 2020 issue of Dealer Magazine Auto dealership buy/sell activity remains brisk, according to the latest Blue Sky Report by Kerrigan Advisors. There were an estimated 231 acquisitions in 2019, up 7% from 216 acquisitions in 2018. In 2019, average dealership blue sky values […]

Auto/Mate is doing its part to help prevent the spread of COVID-19 by restricting travel for its team members and allowing them to work from home. We hope all of our employees and customers, along with their families, stay safe in these unprecedented times. Publications A Generational Shift is Boosting Buy/Sell Activity Digital Dealer A […]

Many dealers don’t have a good grip on their cash flow due to outdated bank reconciliation processes. If you’re still balancing your bank statement on a monthly basis using paper copies, you’re losing out on the many benefits of daily bank reconciliations using your dealership management system (DMS). With daily bank reconciliations, employee and bank […]

As we navigate these extraordinarily difficult times together, we hope that you and your loved ones remain safe and healthy. We want to let the entire dealer community know that we’re here to help you in any way we possibly can. Step one begins with following the recommendations set forth by the CDC. We have […]

Employee engagement has become a top priority for business leaders. Organizations with high levels of employee engagement have better employee retention and deliver higher profitability than companies with low levels of employee engagement. But what exactly keeps your employees engaged? Auto/Mate’s Director of Customer Support, Melissa Maldonado, will present an AutoSuccess webinar next week that […]

By Ken Rock, Customer Care Manager Does your dealership have a process for tracking dirty cores? If you don’t, or even if you do but your employees aren’t following that process, you could be losing out on a lot of money. For the non-parts people out there, a dirty core is a used part that […]

Auto/Mate received a “Top Rated” Dealership Management System (DMS) Award in the tenth annual DrivingSales Dealer Satisfaction Awards. The award was presented at the NADA Convention & Expo in Las Vegas, NV. Auto/Mate received a top dealer satisfaction ranking in the dealership management system (DMS) category, as determined by the thousands of auto dealers who are […]