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Experience cost savings, improved customer service and streamlined processes by switching to Auto/Mate

Scott Volkswagen’s general manager Brad Scott decided to switch DMS providers as a result of poor customer service and hidden fees attached to their monthly bill. He heard about Auto/Mate from another dealer and made the switch after realizing the value of the software and positive reputation.

“Since 2006, we have saved more than $75,000 per year, which adds up to over half a million dollars. I had also been told — and it has been proven to me — the customer service is excellent.”

In this case study, Scott discusses how Auto/Mate’s DMS:

  • Helped the dealership correctly bill out nearly 100 percent of special order parts

  • Saved him more than $500,000 since switching

  • Streamlined processes through simple and intuitive software

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