ALBANY, NY (February 08, 2013) - Auto/Mate Dealership Systems (http://www.automate.com) announced today it has received the "Highest Rated" Dealership Management System (DMS) Award in the fourth annual DrivingSales Dealer Satisfaction Awards. The award was presented at a special event today in conjunction with the 2013 National Automobile Dealers Association (NADA) Convention & Expo. Auto/Mate received the highest dealer satisfaction ranking in the DMS category, as determined by the thousands of auto dealers who are part of the DrivingSales.com community.
"At Auto/Mate we strive to provide the most user-friendly, comprehensive DMS system along with the best customer service in the industry, and we're thrilled that our customers recognize our efforts and gave us a 100% recommended rating," said Mike Esposito, President and CEO of Auto/Mate.
Auto/Mate's Automotive Management Productivity Suite (AMPS) DMS is currently in use at more than 900 auto retailers nationwide. The system is designed "by car people, for car people," is flexible to dealerships' needs and is available in both web-based and in-house server solutions.
"We congratulate Auto/Mate on receiving the 'Highest Rated' DMS Award, an accolade we consider to be one of our industry's highest because it comes directly from dealers," said DrivingSales CEO and Founder Jared Hamilton. "With so many hundreds of vendors offering a multitude of products and services, we are proud to help dealers access the vendor information that will help them be more profitable, while also providing the dealer community an opportunity to single out products/services like Auto/Mate who are leading the pack in innovation, performance, and customer service."
The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and services, and are based on cumulative ratings tallied and verified over the calendar year (January - December) at DrivingSales.com Vendor Ratings. DrivingSales.com Vendor Ratings is the industry's only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.
Full award results are available online at http://dealersatisfactionawards.com/. Award winners are showcased in the Q1 2013 issue of the DrivingSales Dealership Innovation Guide which, in addition to being distributed at the 2013 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to the top 100 used car dealerships. For more information on the Dealership Innovation Guide, please visit: http://drivingsalesinnovationguide.com/.
Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich dealership management software in use by more than 900 auto dealers nationwide. Auto/Mate offers the best customer service in the industry; the company received top satisfaction rankings in NADA's most recent DMS provider survey.
Auto/Mate's employees have more than 300 years of combined experience working in auto dealerships - the foundation of its "Designed by Car People, for Car People" slogan. For more information, visit www.automate.com, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com.
Founded in 2008 and dedicated to the dealer community, DrivingSales is a business intelligence and performance improvement company that delivers unbiased*, profit-building information to make automobile dealers more successful through three distinct channels: DrivingSales Data, DrivingSales University and DrivingSales Media. DrivingSales Data houses the largest database of cross-vendor, dealership performance data in the North American auto industry and provides dealerships with the most statistically accurate performance benchmarks and metrics for their marketing and technology investments. DrivingSales University is a fully interactive online university that offers advanced profit-building strategies to automotive professionals through hundreds of classes taught by world-leading experts. DrivingSales Media connects dealers to peers and information through its global media assets, including DrivingSales.com, the world's largest automotive social network; The Dealership Innovation Guide, an industry leading quarterly publication; DrivingSales Executive Summit, the top automotive conference for progressive dealers, and DrivingSalesTV, Web TV covering everything car-dealer related. Approximately one in every three dealerships in the United States has a registered member in the DrivingSales community.
*Vendor Neutral Policy: Dedicated solely to making dealerships more profitable, while also providing benefit to automakers and the industry as a whole, DrivingSales adheres to a strict vendor neutral policy through each of its channels. This means the company only provides unbiased information, not 'pay-to-play' follow up services -- and never accepts payment in exchange for media coverage or lets potential advertisers dictate messaging or create bias in any of its channels.