|
Auto/Mate Automotive Industry News, Press and Events
| |
 
| FOR IMMEDIATE RELEASE: FEBRUARY 9, 2006
Auto/Mate Sustains Outstanding Growth and Success
By Helping Dealerships Preserve Profit Despite Auto Manufacturer Decline
Clifton Park, New York - Auto/Mate has continued to experience growth despite automotive manufacturer plant closings, slowing vehicle sales and decreasing dealership profits because it empowers dealerships to become more efficient and cost effective in managing day to day operations.
In business for nearly 30 years, Auto/Mate has been growing at a rate of 35% per year. Auto/Mate now has over 350 dealership clients for its dealership management software solution. This is a stark contrast to the automotive manufacturers and car dealerships it serves.
Consistently rated above larger, well-known competitors by users in industry surveys, Auto/Mate somehow manages to remain somewhat of a secret to the very industry until it outperformed competing dealership system solutions in each of the National Automobile Dealers Association (NADA) 2005 Dealer Satisfaction Surveys.
The recently released results of the 2005 Dealer Satisfaction Survey of Dealership System (DSPs) Providers show a decline in overall satisfaction with DSP vendors from 82 percent in 2003 to 78 percent in 2005.
Despite these results, Auto/Mate’s customers rated their overall satisfaction with the Auto/Mate’s solution at 87 percent.
What is Auto/Mate's secret?
The company is comprised of former dealership professionals that contribute to the development and support of the software. Along with a flexible, scalable and easy-to-use solution that does not require long term contracts and typically costs 1/3 less than that of leading providers. Auto/Mate has surpassed industry leaders in ALL of the NADA dealership systems surveys in the following categories:
- Customer Satisfaction
- Effectiveness in Training
- “Would Recommend to Other Dealers”
Auto/Mate earns these top honors above long-standing competitors like Reynolds and Reynolds, ADP and others.
“We are experiencing phenomenal growth because we are truly committed to 100% customer satisfaction, and continually improving ways to help them preserve profitability” said Mike Esposito, president and CEO of Auto/Mate. “The industry is suffering. The closings or downsizing of major automobile plants are forcing fierce competition in the marketplace. Dealerships must be able to rely on a system that is cost effective and as efficient as possible to help them remain profitable. Auto/Mate is committed to delivering exactly that.”
The NADA survey research is meant to improve the quality of Dealership Management Systems provided to dealers. For the survey, phone interviews were conducted with 1,434 dealership personnel including dealer principals and general managers, sales managers, service managers, parts managers, and office managers and controllers. The study’s margin of error is +/- 2.5 percent.
The survey results can be accessed on NADAs website at www.nada.org . Click on Newsroom/News Release dated 12/28/05.
For more information on Auto/Mate, please visit www.automate.com .
# # #
Contact: Mike Esposito, President
Auto/Mate Dealership Systems
Phone (518) 371-4331 Email: mesposito@automate.com
Contact: Rebecca Murtagh, Chief Strategist
Karner Blue Marketing – A Tech Valley Technology Marketing Firm
Phone (518) 935-4101 Email: rmurtagh@karnerbluemarketing.com
|
|
|
