 
| Dealership Software Module: Car Service History Merchandising and Invoicing
Auto/Mate Dealership Management Service History, Merchandising & Invoicing software module is designed to perform as a comprehensive management solution for the service department.
How it works . . .
The service advisor can instantly access the customer's service history record by entering the vehicle ID number when the customer calls or arrives at the service counter.
The service history will display customer information, including vehicle description, delivery date, information on last service visit, and more, by simply entering a Vehicle ID number on a terminal located in the write up area. The complete service history of the car, recommended maintenance and repair order can be displayed and printed out on-demand.
When service or maintenance are completed and this information is entered into the system. The repair invoice is automatically computed and printed. The service history is simultaneously updated and transactions are automatically entered into the accounting system.
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Auto/Mate Dealership System Features:
• Access personalized service histories to sell preventative maintenance services.
• Reduce resubmission of warranty claims due to vehicle ID and labor operation code errors.
• Speed-up repair invoice calculations and reduce mathmatical errors.
• Service advisor performance and technician productivity are monitored with easily generated daily reports.
• Identify and contact customers who have not been in for service for a specific period of time to increase service business.
• Extract lists of potential buyers based on the age, mileage, or model of their current vehicle to help sell more cars.
• Replace illegible, dirty repair invoices with quality, quick, on-demand reports.
Reports and Displays
• Service Merchandising: Vehicle, Service History and Recommended Maintenance displays.
• Appointment displays and lists: individual and for specified day.
• Standard Operations (Service Menu) display and listing.
• Entry of completed operations: vehicle, repair order, parts/sublets and G/L distribution displays.
• Repair orders displayed on-demand.
• Repair invoices automatically calculated and printed.
• Daily Service Summary Report with recaps by service advisor and technician.
• Customer follow-up reports.
• Customer prospect reports.
The Auto/Mate Dealer Accounting System is a turnkey package, including:
Software license
Warranty
User manuals
Installation
On-site training
Support
Contact Us for a personalized demonstration today and see why Auto/Mate users confidently recommend the solution to other dealers. |
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