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In case you missed us, here’s a list where Auto/Mate was featured in November:
Articles
Albany Business Review
The 36 Best Places to Work in the Albany Area This Year
Auto/Mate received the “Best Places to Work” award for the sixth year in a row.
Service Drive Magazine
Getting Your Service Advisors to Kick the Paper Appointment Pad Habit
Ken Rock demonstrates the benefits of using the Electronic Appointment (EA) function in the DMS.
AutoSuccess Service, page 16
The Two Biggest Mistakes Service Advisors Make with Mobile Tablets
Mobile tablets allow service advisors to connect with customers, provided they are used properly. Craig Baumes, Fixed Ops Support Specialist, shares the two biggest mistakes that service advisors tend to make when using their tablets.
Events
Auto/Mate is thrilled to announce that Mike Esposito, President and CEO of Auto/Mate, was selected as a speaker at the 2016 NADA convention. This year NADA received over 220 proposals and Mike’s was one of only 65 selected. Way to go Mike!
The NADA ATD Convention workshops will be held March 31 – April 3, 2016 at the Las Vegas Convention Center. Mike will present the following:
Create a Top Workplace to Increase Customer Loyalty
Auto dealers spend millions of dollars every year on customer loyalty programs, but you can’t buy loyalty with free oil changes. The fact is customers will never love your company unless your employees love your company. The best way to improve customer loyalty is to focus on making your employees happy and creating a great place to work. In this workshop, Mike Esposito shares the secrets to creating a top workplace.
Press Releases
November 9th, 2015
Auto/Mate Receives a “Best Places to Work” Award from the Albany Business Review Six Years Running
November 16th, 2015