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ALBANY, NY (March 03, 2014) – Auto/Mate Dealership Systems (www.automate.com) announced today that DealerSocket, a leading provider of Customer Relationship Management (CRM) software to auto retailers, has completed integration with Auto/Mate’s dealership management system (DMS). Dealers using both Auto/Mate and DealerSocket solutions will benefit from improved sales efficiency with real-time, bi-directional updates of customer, vehicle and deal information in both systems.
“Both Auto/Mate and DealerSocket use an open API to integrate with other vendors, keeping integration costs low and providing dealers with more choices,” said Mike Esposito, President and CEO of Auto/Mate. “I’ve always believed that dealers should be able to choose any third-party solution without integration being a factor in that decision.”
With integrated systems, prospect information entered into DealerSocket’s CRM is instantly and securely updated in Auto/Mate’s DMS, while any changes made in the DMS are immediately updated in the CRM. Real-time integration ensures accurate information in both systems, compared to data exchanges performed via batch deliveries.
“We’re happy to be able to provide our customers with another quality choice when it comes to dealership management system (DMS) vendors,” said Nathan Usher, Director of Product Management with DealerSocket.
DealerSocket’s innovative CRM and lead-management solutions are designed to increase revenue from sales and service, improve customer satisfaction index (CSI) and boost the dealership’s gross profit. At NADA 2014 both Auto/Mate and DealerSocket were honored with “Highest Rated” dealer satisfaction awards, determined by the thousands of auto dealers who are part of the DrivingSales.com community. Auto/Mate received the “Highest Rated DMS of 2013” award; while DealerSocket received the “Highest Rated Sales CRM of 2013” and the “Top Rated ILM of 2013” awards.
Auto/Mate provides dealers with robust, user-friendly software along with the best customer service in the industry. Auto/Mate’s DMS is the ideal solution for single and group franchise dealerships. For more information call Auto/Mate at 877-340-2677.
DealerSocket is an industry leading automotive CRM and dealership training provider, serving auto dealers throughout the US and Canada. Founded in 2001 by Jonathan Ord and Brad Perry, DealerSocket is based in San Clemente, California and employs over 300 people, serves over 3,000 dealers in the U.S., Canada and Australia, and supports more than 100,000 active users.
Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,000 auto dealers nationwide. Auto/Mate received the “Highest Rated DMS of 2012” and the “Highest Rated DMS of 2013” awards in the annual Driving Sales Dealer Satisfaction Awards.
Auto/Mate’s employees have more than 850 years of combined experience working in auto dealerships – the foundation of its “Designed By Car People For Car PeopleTM” slogan. For more information visit our website, follow us on Twitter@AutoMateDMS and subscribe to our blog at http://www.automate.com/blog/.
Carter West Public Relations
Auto/Mate Dealership Systems